The most common questions we get from the region, about ordering, about use, about safety, and about whether the N9 is right for you.
A portable light & sound device that delivers patterned visual and auditory input across roughly eleven minutes per session. You use it with your eyes closed and a pair of Bluetooth headphones, guided by a journey you choose in the companion app.
For the vast majority of users, yes, and the device is designed to be experienced with eyes closed for that reason. However, anyone with epilepsy, a history of photosensitive seizures, certain neurological conditions, or specific implanted devices should not use it. Please read the full health waiver at go.neurovizrmena.com before purchase.
Most users do one eleven-minute session per day. The brain responds well to regular, short doses, much better than to occasional long ones. Many people stack a focus session in the morning and a sleep session at night.
Most users notice an immediate state shift inside their first session, clearer head, slower body, a sense of having "landed." The deeper, durable benefits, sleep quality, stress recovery, focus baseline, tend to show up across weeks two and three of daily use.
No. The N9 was designed for people who can't sit still, can't quiet their mind, or have never made meditation work. The journeys do the leading, you just keep your eyes closed.
No. Your N9 unlocks the full journey library in the app. New journeys are added monthly, free, for the life of your device.
Orders are fulfilled regionally. Most addresses in the GCC receive their N9 within 3–5 working days. Wider MENA destinations are typically 5–10 working days. Shipping is included in the price shown.
We do not run a money-back guarantee, this lets us keep the price honest and the regional support fully resourced. All devices ship with a full 24-month hardware warranty serviced from inside MENA, so any defect is handled regionally at no cost to you.
24 months of warranty, fully serviced from inside the region. If your device develops a fault, our regional team handles replacement directly, no shipping out of country, no language barrier.
The N9 is intended for adult use. Use in minors should only happen under direct guidance of a qualified clinician.
Sleep and HRV improvements that come from regular use will of course be visible on whatever wearable you use. The N9 itself is a standalone device, no biometric tracking is required, and no personal health data leaves your phone.
Yes, that's exactly what our Wellness and Clinical partner programmes are for. Apply at wellness.neurovizrmena.com or clinics.neurovizrmena.com.
Instagram is the best place, @neurovizrmena. New journeys, partner spotlights, and community sessions land there first.