Try NeuroVIZR
with confidence.
Your NeuroVIZR order is protected by a 14-day money-back guarantee from the date of delivery. Experience light and sound wellness at home, and if it is not right for you, you can request a return.
14 Days From Delivery
Your guarantee period begins when your order is delivered, giving you time to experience NeuroVIZR at home.
Simple Return Request
Submit a return request before sending the device back. We'll guide you through the next steps.
Refund After Inspection
Eligible product refunds are processed after the returned device is received and inspected.
How the Guarantee Works.
Order NeuroVIZR
Receive your complete NeuroVIZR experience pack delivered to your door.
Try It at Home
Explore the app, sessions, and light-sound experience on your own schedule.
Request a Return
Submit your return request within 14 days of delivery before shipping anything back.
Receive Return Instructions
If your return is eligible, we'll send you the next steps before the device is shipped.
Return the Device
The device must be complete, undamaged, and include all accessories and packaging.
Refund Processed
Once the device is received and inspected, your eligible product refund is processed.
What your purchase includes.
NeuroVIZR N9
Light & sound device
Headband
Comfortable fit strap
App Access
iOS & Android companion
100+ Journeys
Growing library, always free
Lifetime Updates
No subscription ever
Carry Case
Premium travel protection
24-Month Warranty
Serviced from inside MENA
14-Day Guarantee
Money-back from delivery
Return conditions.
- Please submit a return request before shipping your device back.
- Once your request is reviewed, we will share the return instructions if eligible.
- Returns sent without prior approval or return instructions may not be accepted.
- For satisfaction-based returns, the customer is responsible for return shipping.
- If the device arrived defective, damaged, or incorrect, NeuroVIZR MENA will support the return or replacement process.
- Refunds are processed after the returned device has been received and inspected.